Company

 

Company

About Us

About Us

Intertranslations SA was founded in 1996 and offers translation services to and from all European, Asian, and Middle Eastern languages from qualified translators. Today we are a service provider to pharmaceuticals, other multinationals, and customers of the private sector, as well as EU institutions (European Parliament, European Commission, European Court of Justice, European Medicines Agency) and international organisations (United Nations).

At the basis of Intertranslations’ philosophy, the emphasis placed on translation quality and consistency of delivery time, principally aims to achieve customer satisfaction at all levels of collaboration. With a constant investment in our people, Intertranslations meets the needs of its clients by providing multiple services in addition to translations such as integrated solutions for electronic and printed text services and website localisation in numerous languages. A professional team of linguists, managerial staff and technicians is committed to meeting the high demands of our customers and providing top quality translation work.

We use state of-the-art translation technologies to offer our customers extensive cost and time benefits. With offices in London,Paris and Athens, Intertranslations SA is a member of GALA (Globalisation and Localisation Association), an organisation that sets the standards, develops methodologies, and defines best business practices in the field of translation, software localisation and multilingual content management.

The company has an Integrated Management System that governs the operation and delivery of services certified according to the following standards:

  • ISO 17100:2015 (Translation Services)
  • ISO 9001:2015 (Quality Management)
  • ISO 27001:2013 (Information Security Management)

Intertranslations is also certified for compliance with the requirements for cyber security against risk from internet-based threats of the Cyber Security Essentials Scheme, developed by the UK Government and Industry. We recognise that the safety of personal data is of prime importance for the execution of the contracts we maintain with public bodies, International and European organisations, and multinational companies. Hence, the company fully complies with the European Union’s legislation (General Data Protection Regulation 2016/679) regarding the protection of personal data.

Our clients rely on us for our skills, expertise, and knowledge of language. As part of our respective industry body’s regulatory requirements, the company has a Professional Indemnity Insurance.

Why Intertranslations

In its 25 years of operation, Intertranslations has been selected as a trusted translation services provider by some of the largest international companies and MLVs.

Why Intertranslations

The reasons why our company remains a preferred partner of choice to many include our excellent customer service, our proprietary translation technology and expertise, and our highly competitive prices. Discover the unique advantages of Intertranslations and experience the difference for yourself.

Intertranslations boasts a team of seasoned translation specialists and possesses the technological expertise to achieve the results that discerning clients demand. Our experience helps us find the right combination of tools and methods to produce the required results. We provide accurate, first-rate translations by integrating our client’s corporate glossary and our collective terminology database.

Intertranslations has a strong presence with offices in London, Paris and Athens and is among the first translation companies in Europe to have invested in ISO 9001:2015, ISO 27001:2013, and ISO 17100:2015. Due to our strict standards, clients in all sectors have trusted Intertranslations with large-scale and challenging projects.

We make constant investment in our people and consider our human resources to be our greatest asset and the most important element of our service. Our linguists comprise a network of over 2 00 translators who specialise in numerous fields; including technical translators, specialised engineers, terminology experts, and desktop publishing specialists.

Intertranslations’ unique approach maximises both its human and technological resources to deliver the best solution for each client. Our expert translators are paired with leading technology to deliver our clients the most accurate, efficient, and affordable translation solutions. This allows us to provide fast time-to-market results that are also cost-effective.

Exclusive Processes: Our signature work environment, the InLance platform, allows us to seamlessly combine the benefits of both free-lancers and in-house linguists whilst eliminating the corresponding challenges.

Specialised Language Translation Assets: This technology includes translation memories- industry-specific dictionaries and glossaries that optimise translation. The company has the capacity to work with various file formats without limitations, facilitating flexibility for our clients.

Terminology and Translation Memories: All projects are carried out using CAT tools like SDL Trados and Memsource. Intertranslations is one of the few European translation providers to have invested heavily in such technologies.

IT Infrastructure: Our efficient network includes an ERP Integrated System, Project Management System, CRM system, Vendor Extranet, Client Extranet, File Management System, Risk Management System. Intertranslations utilises premium tools such as translation memories, industry-specific dictionaries and glossaries that optimise translation solutions, saving you time and money.

Agility: Due to our large network and technological resources, Intertranslations can meet your fluctuating volume demands. Working with Intertranslations allows our clients to focus on their company’s core competence instead of constantly monitoring “work-in-progress” projects.

Values & Philosophy

Values & Philosophy

In order to deliver on its philosophy of “Serving our clients with the best people and latest technology,” Intertranslations’ four core values are:

  • A People-Centric Approach
  • Excellent Customer Service
  • Technological Innovation
  • Focus on the Future

PEOPLE CENTRIC : At Intertranslations, we recognise that our employees are our greatest strength. • High quality solutions and exceptional performance can only be delivered by outstanding professionals. The company owes its dramatic growth and reputation to its personnel, who have earned the confidence and trust of companies worldwide • We are dedicated to delivering nothing less than the highest level of performance and we strive to achieve this daily.

CUSTOMER SERVICE Our policy is simple – adapt fully to our customers’ requirements and deliver translations that exceed their expectations • Aim to achieve excellence as the customer relationship evolves • Remain flexible to fit to our clients’ demands • Always follow a stringent quality process • Listen, respond and implement our customer’s feedback promptly • Offer a dedicated team headed by an Account Manager and a Project Manager to ensure this level of service.
TECHNOLOGICALLY INNOVATIVE Continually improve our infrastructure and resources • Maintain scalability of solutions to handle increasing demands • Leverage technology to our customer’s benefit • Utilise translation memories, CAT tools and terminology/glossary databases across every industry to ensure an exceptional service every time.
FOCUS ON THE FUTURE Our goal is to build long-term relationships with our clients by offering custom-made solutions and continuous growth to match each one’s specific needs • We offer customised solutions and we treat each customer as a partner, aiming for excellence in any project we deliver • We self-evaluate and maintain constant communication in order to foster a continued collaboration • We offer a performance level that guarantees excellence and defines us and our business relationships.

We are happy to let you know that the article “The post – editing workflow” by Viveta Gene was republished in French by Enrico Antonio Mion. 

Corporate Social Responsibility

Intertranslations corporate responsibility starts with our value system, and our principled approach to doing business. We recognise that we influence the lives of our staff by providing them with employment, training and a safe work environment. We also influence the lives of our clients by offering our services and the community we live in when we use its infrastructure networks and natural resources.

Corporate Social Responsibility

Intertranslations operates in ways that meet fundamental responsibilities in the areas of human rights, labour, environment and anti-corruption, adopts best practices and incorporates the UN Global Compact Principles into our strategies, policies and procedures.

Intertranslations:

✔ supports and respects the protection of internationally proclaimed human rights;

✔ is not complicit in human rights abuses;

✔ is an equal opportunity employer;

✔ is against discrimination in respect of employment and occupation;

✔ is against all forms of forced and compulsory labour;

✔ supports the effective abolition of child labour;

✔ supports a precautionary approach to environmental challenges;

✔ promotes with its business activities a greater environmental responsibility;

✔ is against corruption in all its forms, including extortion and bribery.

At Intertranslations we make an effort to establish a culture of integrity and contribute to tackling the challenges of sustainable development. Intertranslations is a member of the UN Global Compact and a signatory of the UN Global Compact Principles.

For more information please see the following files: CSR Policy Environmental Policy

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